Why Work With Joan?

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Here's what our satisfied customers are saying about us:

“Working with Joan has been- well frankly - pretty amazing. Our situation would’ve been a challenge for the most seasoned Realtors, but Joan took it on without flinching. We needed to sell our house very quickly and Joan was perfect. She told us what to do to show our house at its best. Her marketing materials were great even though everything needed to be done in a week. We NEVER questioned our choice of Realtors throughout the process. And her pricing strategy was right on target. Asking price on the lower end to set things up for a bidding war. And it worked. We sold in a weekend and got a great price. We do not have a single complaint. We needed to leave town prior to the sale and there were a number of glitches in our house that Joan took care of without hesitation. We would recommend her unequivocally.”

“Joan was an incredibly helpful guiding light through the process of listing and selling my home. In fact, Joan helped me to sell the same house that she helped me to buy 21 years before. My experience buying the home with her was so pleasant and she left such a great impression that she was the only agent I called when it came time to sell. Her assistance with listing/pricing, staging the home for showing, and working through bids we received was extremely helpful. Joan also provided her expert guidance through the legal process and assisted with every detail until the closing. Joan is very knowledgeable about the area and is a class act. I can completely recommend her to anyone looking to buy or sell a home.”

“We just completed a purchase of a single-family home with Joan as our agent. Joan was incredible. She listened to what we hoped to have in a home, and was honest about what the market, location, and price point would be like based on our list. She mentioned other parts of the greater Boston area that would allow for more inventory of what we wanted and drove us around those parts to give us an idea of life there. We were still set on Brookline, even though it would be tougher to find a home. She set out to find us one.

“From the first day of meeting her, she made it seem as if we were her only clients and her top priority. Her genuine interest in her clients and her warm demeanor made it easy to interact with her. She sent pre-market listings, got us into homes before they hit the market, had an inspector available to come with us to open houses and pre-listing walk- throughs, and sent us updates of what homes were sold for so we had an idea of the final sale price of properties we had seen ended up being. She knows the value of any home in any neighborhood. She was able to tell the pros and cons of neighborhoods based on our needs that we hadn't even thought about. She was able to see a home for us while we were out of the country and arranged for us to have a private showing and an offer submitted within hours of landing.

“Her advice during our negotiating was spot on. We closed last week. During the time between P&S and closing, Joan continued to check in with us and kept us updated on what was happening and what was needed on our end. Since closing, Joan has provided numbers to all types of services we need. Lawn care, plumber, electrician, handyman, flooring professional. All were at our house within 2 days. She went above and beyond in countless ways. She is professional in her interactions with other agents, well-respected, thorough, knowledgeable, and an expert in her field. If we ever sell or buy another home, will we not hesitate to call Joan.”

“In addition to echoing all the other rave comments, I should mention three things: 1. We consulted Joan in late 2016, a year before we anticipated selling, and her suggestions of what needed updating helped us see the house from a buyer's perspective. 2. Joan has a list of professionals who respond quickly to her calls for help on big or small issues. We needed a plumber, foundation crack fixer, radon tester, real estate attorney, smoke detector installer, etc. and every one made quick and expert work of our tasks. 3. Joan staged a few rooms of our otherwise empty house, giving it a touch of warmth, and enabling buyers to imagine themselves in the home.

“I know from neighbors that when they saw Joan's name on the open house sign, they stopped in to say hello - people are that fond of her, and you will be too.”

“Selling a home is stressful. I am sure most people know that. We chose Joan because of her neighborhood knowledge and professionalism. Her general execution of the entire process was flawless. Joan did her homework, set the right financial and timing expectations and most importantly was able to negotiate when ‘bumps’ in the process occur. I cannot say enough about Joan as she was a true professional throughout the process. If you are selling or buying in the Newton area…choose Joan. You will not be disappointed.”

“Joan was an excellent resource when it came to marketing and selling our two-family house in Newton Exceeded expectations in customer service, strategy approach. Her character is top notch and she’s smart and very capable of bringing a house to market and executing on the sale while keeping all the issues off your plate. She excelled in taking over the process and clearly describing what we were responsible for taking care of and on what time frame, which was very helpful to keep us on track. We work in real estate, but aren’t fluent with the buying/selling process and she proved to be a very great asset during the process.”

“Joan is the best! Knows the market, high energy person, attentive to details, fun to work with, forthright and honest. From start to finish we were always well-informed, offered suggestions to improve price, like staging, and ways to attract more buyers, on target. I have worked with Joan for about 30 years; first as the owner/director/teacher of her children's preschool, as an interior decorator/designer for our home, and as our real estate broker. She is a winner!”

“Joan Sullivan helped me to sell my house. From the get go she came across as a seasoned professional who is committed to providing excellent service to her clients. She provided me with the relevant information regarding pricing in my area. She managed the selling process efficiently up to its successful conclusion. This was a stressful experience, and Joan’s expertise helped me to reduce it and get through it.”

"Joan was wonderful to work with! We were first-time home buyers and Joan was a great resource every step of the way. She has great insight into the housing market and the locations we were considering and she ultimately lead us to our dream home. We would definitely work with her again and would highly recommend her to our friends and family!”

"As our seller’s agent, Joan was efficient and thorough. She priced the residence in line with comparable listings, staged the property, marketed it promptly and developed qualified buyers immediately. She handled all details including fire and condo certificates, dealt with attorneys at both ends of the transaction, and identified an excellent cleaning crew to prepare the unit for turnover to the new owner. Joan updated the information flow by communicating all developments by text and email. Total time elapsed was brisk – from signing on with Joan as listing agent until the property sale closed was exactly one month! You can’t do much better than that.”

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