Why Work With Joan?

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Here's what our satisfied customers are saying about us:

I’ve both bought and sold a home thru Joan. Both transactions went smoothly and successfully. Joan knows the local market inside and out. She is smart, ethical, and hard-working. 

Buying and selling can be stressful experiences, but with Joan's cheerful but realistic outlook, she makes the experience almost fun!  No wonder she has been a successful real estate professional for many years!

Working with Joan was absolutely fantastic.  She made what can be a stressful and opaque process entirely stress-free and easy to understand.  Even – dare I say -- fun?   Joan is absolutely unflappable, lovely, funny, easy to work with, and completely generous with her time and expertise.   She is so knowledgeable about real estate generally, and the Newton market in particular.   She was always available and accommodating.   We loved working with her and would recommend her to anyone (and already have!) to be a buyer's or seller's agent.

Joan Sullivan is the ‘go to’ real estate broker for Waban. She sold our house in no time for more money than we originally thought we could get. Moreover, throughout the process she was helpful and available. A total professional.

We cannot say enough about our phenomenal experience with Joan Sullivan.  Not only is she a pro who is spot on with pricing, strategy, negotiating and getting the deal closed, she is warm and the ultimate can-do person.  Joan worked with our oil company to resolve inspection issues, she followed up with city hall for permitting issues, and she even facilitated the sale of our furniture.  Who does that?!  You name it, Joan took care of it. She goes above and beyond what one would ever expect anyone to do, Realtor or not.

Joan has built relationships with the people who matter, she cares about her clients, and she sold our house in a hot minute!

Joan sold our house in June 2014. Our entire experience was seamless.  She was organized, thoughtful and extremely knowledgeable about all aspects of our transaction. My husband and I always felt that she demonstrated loyalty to us as well. She has a bubbly, warm personality that is an asset to her profession.

Simply put, Joan was the single difference maker in getting our transaction completed. While Joan represented the seller, she could not have been more accommodating to us as buyers, including helping out with inspections, architects and personally getting the home ready for us to move in. We have significant experience in the real estate business (residential and commercial), and Joan is in a class of her own. We couldn't imagine using anyone else going forward.

My wife Stephanie and I used Joan to both buy and sell a wonderful custom new home in Newton.  On the buy side, she was tremendously helpful in evaluating not only a variety of home options but locations in the Newton, Brookline and Needham area and helping us settle on both a fantastic location and dream home.  Additionally, since the home was new, there were some holdover items needing completion from the builders. She drove these personally to completion, taking the items off our plate to deal with.  Due to a relocation, we had to sell only a year later.  

Joan's knowledge of the area and help on negotiating a great value on the buy side led us to be able to turn a very nice profit on the sell side.  We sold the home for over asking within a week of being on the market.  Once again, she handled the process start to finish, including getting the original builder to attend to some minor items in the inspection process, ensuring we were in perfect condition for sale.  If you are looking for no nonsense and a strong advocate on either the buy or sell side, Joan is a great choice.

Joan Sullivan was marketing a Tudor on Valentine Street in Newton in 1997 when my wife Ellen and I met her.  We instantly hit it off and subsequently Joan brokered the purchase and sale of our homes in Brookline, Newton, and Jamaica Plain. It is the most recent sale, of our home in Jamaica Plain last month, that compels me to write to you.  A true professional like Joan gives her client the correct info on pricing and appearance etc. Obviously Joan did just that since our house sold in a couple of weeks for over asking price.  None of that surprised me since we have had excellent track record with Joan in the past.  Here is what I need to share with you.  We ran into a snag at the closing because my tenant's things were not completely removed from the apartment in the house. The sellers' attorney would not allow the closing to proceed until the apartment was completely empty. Only Joan came up with the solution which was we sign and she drive back to the house with me to call the attorney when my tenant and belongings were completely removed.  Joan did just that after actually helping move bags, luggage, etc.

By the time we got the job done my closing on our new home in Milton needed to be delayed until the following morning. Rather than try to find a hotel that accepts dogs, Joan insisted we stay with her at her home in Dedham that evening. Talk about going above and beyond the call of duty!  Joan Sulllivan is a tribute to what makes Hammond Real Estate great.

My husband and I recently sold a house in Waban that we had lived in for 47 years.  It was our first ‘selling’ experience and Joan Sullivan was our first choice for Realtor, having known neighbors and fellow church-goers who had been pleased with her services. While the downsizing process was traumatic (you can imagine what ‘stuff’ we had accumulated over that period of time), Joan facilitated the actual sale smoothly, was always available to show the home to individual buyers, hostessed every open house, and kept in constant contact with us both about progress or lack thereof.  She was so helpful with all the details, from right-pricing the property, showcasing its advantages, and even providing prompt access to outside services such as cellar clean-out and termite mitigation when these became issues.   

We were very impressed with her knowledge of the Newton real estate situation and her high energy level in bringing buyers and sellers together.  We had been aware that the late fall was not considered a particularly good time for selling, but our closing on December 20th was in large part due to Joan’s expertise.  We cannot recommend her highly enough!

With the help of Hammond Residential and in particular Joan Sullivan, I recently purchased a condominium and simultaneously sold my house. I am writing this letter to thank Joan Sullivan for her understanding, patience, and expertise during this process. Her guidance, advice and availability were invaluable and indispensible. Joan listened to my every need and wish for a new living space after having lived in a house for forty years, and when one came along she was right on it and it has met all my expectations.

The sale of my house went quickly and smoothly and painlessly under her guidance. Moving in general, as I have found out, can be an unnerving experience; however, this was expertly minimized thanks to Joan Sullivan and I can only recommend her with the highest regard and consider her a valued and dear friend. Thank you, Joan!

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