Why Work With Joan?

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Here's what our satisfied customers are saying about us:

“We first encountered Joan at an Open House. She was terrific about letting us wander around the house, the yard, and especially the pool. Her style as an agent was impressive: she possessed great knowledge about the house, the neighborhood, and all the intimate details a buyer would want to know. We were so impressed with her as an agent, that we asked her to represent us in the sale of our home as well. Again, she was quick to take the lead to get the house staged, photographed, and listed to keep to our quick timeline. Sure enough our house sold to the first buyer who came through. Joan worked magic with juggling the sale and the purchase for us and everything went smoothly with two closings in one day. Keep up the great work, Joan. You're top notch!”

“My husband and I interviewed several brokers and firms when we decided to sell our home. Joan Sullivan and Hammond outshone all others. Not only is Joan a consummate professional, informed, engaged in the process, and hard-working, she is warm, concerned and caring. These personal and business qualities, combined with the best in class marketing leveraged by Hammond Residential provided us tremendous confidence and security and, ultimately, the results for which we were looking.

We would not hesitate to call upon Joan Sullivan at any time for future needs.”

“Joan helped us sell our beloved Newton home that we had lived in for 28 years. Throughout the process she was supportive of us, made suggestions and helped us find contractors to prepare the home to maximize its market appeal, was tenacious in finding the right buyer, and non-stoppable in pushing the buyer forward when their bank was dragging its feet. Joan also helped us find our new home. She understood what we wanted and worked hard to find the right place. I cannot recommend Joan strongly enough. She is simply the best. She knows the market and provides an exceptionally high level of customer service.”

"Joan was a professional from start to finish. She provided useful information on staging our house, gave us a good sense of the housing market, and followed through on her commitments. In particular, during the process of showing our house, Joan provided timely communications from potential buyers and their agents. I would not hesitate to use Joan again."

"I just want to say again how wonderful you were in helping me to sell my home in Waban. Your personal attention and advice to me allowed me to move forward effectively with the repairs and finishing touches that brought in top dollar in a very slow market.

"In retrospect, I now realize that your suggested asking price was correct and inspired. I insisted on putting the house on the market for a much higher price and did not get any movement on the property. As soon as we reduced the price to your original price my house immediately sold! I still can't believe the entire process was completed in a mere month! You are unquestionably one experienced and talented real estate agent and I wish you continued success."

"Joan Sullivan is a terrific real estate agent on many fronts. I've known her for many years through my wife and came to realize that she's packed full of energy and enthusiasm, combined with a wonderful sense of humor. I dislike the term 'hustler,' but must emphasize that Joan is one in her business life and a top broker (if not THE top.

"Joan sold my Newton Highlands house last summer and gave me sound advice about a proposed selling price. As the market continued to sour she suggested I accept a lower selling price (which I reluctantly did) and the house was under agreement in short order. Another piece of advice I found useful was her ideas about 'staging' the house for the best presentation.

"In addition to selling the Newton house, Joan also found a wonderful condominium in Wayland for me. "With a sale coupled with a purchase, I was more than pleased with Joan's services and her ability to make all transactions smooth and easy for both sides."

"Our family made the perfect choice when we chose Joan Sullivan as the broker to price, market and sell our mother's condominium. Her knowledge of the local real estate market is extensive and accurate and thus she suggested the best asking price. During showings she was sensitive to the needs of the family and up to the final closing we had the utmost confidence in her attention to every detail and her keeping our best interests in mind. I would recommend Joan to anyone seeking a top professional real estate broker."

“We just completed a purchase of a single-family home with Joan as our agent. Joan was incredible. She listened to what we hoped to have in a home, and was honest about what the market, location, and price point would be like based on our list. She mentioned other parts of the greater Boston area that would allow for more inventory of what we wanted and drove us around those parts to give us an idea of life there. We were still set on Brookline, even though it would be tougher to find a home. She set out to find us one. “From the first day of meeting her, she made it seem as if we were her only clients and her top priority. Her genuine interest in her clients and her warm demeanor made it easy to interact with her. She sent pre-market listings, got us into homes before they hit the market, had an inspector available to come with us to open houses and pre-listing walk- throughs, and sent us updates of what homes were sold for so we had an idea of the final sale price of properties we had seen ended up being. She knows the value of any home in any neighborhood. She was able to tell the pros and cons of neighborhoods based on our needs that we hadn't even thought about. She was able to see a home for us while we were out of the country and arranged for us to have a private showing and an offer submitted within hours of landing. “Her advice during our negotiating was spot on. We closed last week. During the time between P&S and closing, Joan continued to check in with us and kept us updated on what was happening and what was needed on our end. Since closing, Joan has provided numbers to all types of services we need. Lawn care, plumber, electrician, handyman, flooring professional. All were at our house within 2 days. She went above and beyond in countless ways. She is professional in her interactions with other agents, well-respected, thorough, knowledgeable, and an expert in her field. If we ever sell or buy another home, will we not hesitate to call Joan.”


In addition to echoing all the other rave comments, I should mention three things: 1. We consulted Joan in late 2016, a year before we anticipated selling, and her suggestions of what needed updating helped us see the house from a buyer's perspective. 2. Joan has a list of professionals who respond quickly to her calls for help on big or small issues. We needed a plumber, foundation crack fixer, radon tester, real estate attorney, smoke detector installer, etc. and every one made quick and expert work of our tasks. 3. Joan staged a few rooms of our otherwise empty house, giving it a touch of warmth, and enabling buyers to imagine themselves in the home. 

I know from neighbors that when they saw Joan's name on the open house sign, they stopped in to say hello - people are that fond of her, and you will be too.

Selling a home is stressful. I am sure most people know that. We chose Joan because of her neighborhood knowledge and professionalism. Her general execution of the entire process was flawless. Joan did her homework, set the right financial and timing expectations and most importantly was able to  negotiate when “bumps” in the process occur. I cannot say enough about Joan as she was a true professional throughout th process. If you are selling or buying in the Newton area....chose Joan. You will not be disappointed.

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